Is Different Better?

One of the constant challenges that our customers struggle with is, " Is Different Better?" Our customers approach us when they are ready to make a change for a significant portion of their archive environment. This might be the storage, the application or both. Regardless, making a change is a significant stress activity for our customers. They ask the usual questions "If I change, can I search better?", "If I change, will I ever have to manage the archive again?

Something that we always tell our customers is to make sure that the decision they are making to change will bring them a better balance of what they need from their archive. Not every archive is perfect, even though some vendors claims theirs to be, but why change unless there is improvement? Even if the improvement is perception to the end users. Selecting a solution that provides them a better balance will make them more satisfied with their decision and therefore reduces the stress of the change.

Change can be good, change can be bad, change that creates a better balance is key. Make sure when you decide which path you are going down, that you will create a better balanced environment.